Legal Information
This website is owned by Reynaers Aluminium NV (herein referred to as “Reynaers” or “Reynaers Aluminium”), a Belgian limited liability company, with registered offices at 2570 Duffel (Belgium), Oude Liersebaan 266, registered in the crossroads bank of enterprises under company number 0437.278.077, and with VAT number BE- 437.278.077. Reynaers Aluminium is hereby acting on behalf of itself and its subsidiaries. The responsible publisher of this website is Mrs. Els Fonteyne, Group Communication Manager.
By using this website you accept these terms
By using this website, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our site.
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
- We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
- Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and conditions of supply.
If you are a consumer user:
- Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Disclaimer
This website, and the information it contains, are only provided to inform the user as to Reynaers Aluminium and the products/services it offers. This website is exclusively informative and Reynaers Aluminium cannot be held liable for any damages, of whatever kind or nature, as a result of using the information from this website.
Reynaers Aluminium has used reasonable endeavours to ensure that material contained on these pages was correct and compliant with any and all copyright regulations at the time the page was created and last modified. Should any copyright infringements occur, Reynaers Aluminium’s liability shall be limited to replace the infringing parts by non-infringing parts, without however being liable for any damages.
Reynaers Aluminium gives no warranty and accepts no responsibility for the accuracy or the completeness of the website and its content. Reynaers Aluminium reserves the right at any time to make changes as it deems appropriate, without notice and without Reynaers Aluminium being held liable.
Reynaers Aluminium provides external links as a service to users of its website. In providing an external link Reynaers Aluminium does not accept responsibility for or endorse the content or condition of any linked site.
By using this website, you agree to the terms and conditions of this Disclaimer.
Privacy Policy
Reynaers Aluminium takes your privacy to heart and therefore takes appropriate measures to protect your privacy in accordance with the European Regulation on the protection of natural persons with regard to the processing of personal data (also known as Global Data Protection Regulation) and the Data Protection Act 2018.
This privacy policy only applies to www.reynaers.co.uk and www.reynaers.hblo.ws.
Important information and who we are
Reynaers Aluminium Limited is the controller and responsible for your personal data.
Our full details are:
Full name of legal entity: Reynaers Aluminium Limited
Email address: privacy@reynaers.com
Postal address: 111 Hollymoor Way, Northfield, Birmingham, B31 5HE
Telephone number: 0121 421 1999
Which personal data do we collect?
When you visit our website, subscribe to a newsletter or otherwise provide us with personal data about yourself, we may collect and process the following personal data:
- First name
- Name
- Address
- (Mobile) phone number
- Gender
- Date of birth
- Company
- Job title
- CV
- Spoken language
- Email address
- IP-address
- Visitor type (Homeowner/ Architect/ Contractor)
We do not collect any Special Categories of personal data about you from your use of our website (for example, personal data about your health or beliefs). Nor do we collect any information about criminal convictions and offences.
For which purposes do we process your personal data?
We will only use your personal data when the law allows us to. Most commonly, this will be where it is necessary for our legitimate interests: we use your personal data to answer your request or to support and enhance our relationship with you, for example to share relevant information and news such as:
- Product related information and news
Such as news about our latest product launches or important technical updates. - Project related information and news
Inspiring content and news about our latest project realisations and monthly showcase projects. - Service related information and news
Information about provided services and support. - Company information and news
Information or news about changes and updates within our company or our services. - Events and awards
News about our presence on local trade fairs and events, as well as means to register or participate in these events. - Job application status
To contact you regarding the status of your application for an open vacancy. - Offerings and promotions
Thus, your personal data can be used:
- For direct marketing purposes as listed above
- For the management of our website
- For the management of events
- For our customer portal administration
- To manage your subscription to our customer portal
- To improve our services and the content of our website
- To personalize the services and advertisements
- For the promotion of our products and services
- In order to comply with legislation and regulations
We may use your personal data for new purposes that are not yet provided for in this 'Privacy Policy'. In that case, we will (where appropriate) contact you before using your personal data for these new purposes, to inform you of the changes to our rules for the protection of privacy and to give you the option to agree or decline.
Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law.
At any time, you have the option to modify your preferences or unsubscribe from direct marketing using the links within the emails you receive.
We do not carry out any automated decision-making or profiling based on your personal data.
How do we collect information?
We collect personal data when you fill in one of our webforms on our website or by using cookies:
- Contact forms
- Request a brochure forms
- Find a dealer forms
- Vacancies/career forms
- Event subscribe forms
- Newsletter subscribe forms
- Project submission forms
- Customer portal registration
- Email or callback requests
- Project enquiry/quotation forms
- Training request forms
- Information request forms
- Other general webforms
- Cookies
Do we share or sell your personal data to third parties?
We do not sell your personal data. We only share your personal data outside Reynaers Aluminium with your consent, as required by law, or with companies that help Reynaers Aluminium fulfill its obligations with you, and then, only with partners who share Reynaers Aluminium’s commitment to protecting your privacy and personal data.
Your personal data/Cookies may be used for the personalization of ads on Google, please click here to see Google's Privacy & Terms site.
Your personal data may be shared with the Reynaers Group head office in Belgium. Please see “Do we transfer your personal data outside of the UK?” below for further information.
Do we transfer your personal data outside of the UK?
We share your personal data within the Reynaers Group. This will involve transferring your data outside the UK to the Group head office in Belgium.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring that an appropriate safeguard has been implemented. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long do we retain your information?
We only retain your information for as long as you allow us to, or for the duration of its specific purpose. At any time, you have the option to modify your preferences or unsubscribe from direct marketing using the links within the emails you receive.
Which rights do you have in relation to your personal data?
- Right to be informed
You have the right to be informed about which personal data we collect about you. - Right of access
You have the right to access the personal data we collected about you. - Right to rectification
You have the right to request a correction or alteration to your personal data. - Right to erasure
You have the right to have all your personal data erased from our databases. - Right to data portability
You have the right to request a move, copy or transfer of your personal data. - Right to object
You have the right to object to any further processing of your personal data.
At any time you may contact Reynaers Aluminium with any questions or concerns you may have with respect to this privacy policy. Also if you which to exercise one of the above rights, you can send an e-mail to privacy@reynaers.com explaining your request.
Cookies and analytics data
Any information we automatically collect is that related to your use of the website. This information is anonymous and is gathered through our servers’ log files. These log files record generic information, such as the number of visits our website receives, the types of browsers used and the number and types of files downloaded, but never personal information. This log file information allows us to create better content aimed at your preferences. Some of our pages use a feature of your browser called a “cookie”. Cookies, by themselves, are not able to extract any personal information from you. Such a cookie automatically identifies your computer – but not you – to our servers when you visit our site. Unless you specifically tell us, Reynaers Aluminium will never know who you are, even though we may assign your computer a cookie. Also, the website can only read cookies created by the website. The website uses third-party analytics cookies.
Cookies amongst others allow us to personalize the website for you and to provide you with information that fits your needs and desires. For instance, once you choose a language and visitor type, a cookie is written to your computer so that you will not need to make that choice in the future again. When you download documents or files from our customer portal, a cookie is written to your computer so that you can be informed about updated versions of these files.
Read more our on our cookie policy page
Contact us in case of questions
Reynaers Aluminium knows that your privacy is very important to you. We welcome questions and comments regarding this privacy policy, so feel free to contact us at privacy@reynaers.com. If you remain unsatisfied with our response, you are free to file a complaint with the competent data protection authority (www.privacycommission.be). Because technologies on the internet change so quickly, Reynaers Aluminium reserves the right to modify its privacy policy from time to time. By using this website, you agree to the terms and conditions of this privacy policy.
Copyrights – Trademarks
This website and its content are fully owned by Reynaers Aluminium and/or its licensors. All product, brand and/or trade names are trademarks, registered trademarks or trade names of their respective holders.
Consequently, this website together with any parts thereof without any exception whatsoever, more particularly all works, graphic, sound and info graphic elements protected by (intellectual) copyright, such as texts, photos, sounds, drawings and logos, may not be distributed, used or incorporated in any way without Reynaers Aluminium and/or any other interested proprietor giving their prior, express and written permission for reproduction, distribution, modification and/or public disclosure.
For more information on the use of graphic, sound or info graphic material, such as photographs, texts, drawings, logos, sounds, please e-mail: copyrights@reynaers.com
Changes to this policy
Reynaers Aluminium reserves the right to modify its privacy policy from time to time.
